Network
Internet, WiFi, and Securly Filter
Content Filter Change Requests
If you need something changed on the content filter, please do the following: Email 2 people: The Curriculum Director, Ryan Evans, and your Building Principal. Include the actual URL or Domain you want blocked or unblocked. Explain who you want it changed for (Staff, Students, Guests) ...
JSD WiFi Information
JSD WiFi Information Only Staff should be using the JSDDevices network. There is no content filter difference between the JSDDevices and the JSDStudents WiFi. Please do not put students’ personal devices on the JSDDevices network.For the password for staff to JSDDevices, please look here in the ...
Securly Content Filter
Everything about JSD Content Filtering
Content Filter Change Requests
If you need something changed on the content filter, please do the following: Email 2 people: The Curriculum Director, Ryan Evans, and your Building Principal. Include the actual URL or Domain you want blocked or unblocked. Explain who you want it changed for (Staff, Students, Guests) ...
I created a ticket, when can I expect an answer?
Response Time Expectations Our support team is committed to providing timely responses to all customer inquiries. Here's what you can expect: Standard Response Times High Priority Issues: 2-4 hours (system outages, security incidents, data loss) Standard Issues: 4-8 hours (feature requests, con...
I don't find my answer in the knowledge base, what should I do?
Did you try to search using different search terms? If yes, then you should create a new ticket.
JSD WiFi Information
JSD WiFi Information Only Staff should be using the JSDDevices network. There is no content filter difference between the JSDDevices and the JSDStudents WiFi. Please do not put students’ personal devices on the JSDDevices network.For the password for staff to JSDDevices, please look here in the ...
What is a ticket? Is it the same as a request?
A ticket is a technical synonym we use for question or request.