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JSD Support System

The Jerome School District uses a ticket system for all
Technology, Maintenance, and Custodial requests.

  • All staff can submit a technology ticket.
  • Custodians, Maintenance, and Administrators can submit Maintenance and Custodial Requests
Submitted tickets are sent to all applicable staff making it the fastest route for response and/or action to take place. It is essential for staff to submit a ticket to ensure they can be addressed in a timely manner. To access the ticket system, you may go to the District Webpage, www.jeromeschools.org, under “Staff Resources” and choose Tech Support, or Maintenance Request.

You can click the New Ticket Button above, and choose the correct form.
You can also search in this help desk, or the Shared Google Drive: JSD Technical Support

Network

Internet, WiFi, and Securly Filter

Computers

Teacher Computers, Chromebooks, and personal computers

Programs and Services

Troubleshooting

Any issue with our product? Here are the steps to resolve it.

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